App Marketplace

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The Zoom App Marketplace lists all publicly available apps which can be installed by individual users or accounts User-managed or Account-level apps.

Zoom users can discover new apps through the Marketplace discovery page or search directly for specific apps. User-level apps can be installed by any individual user on a Zoom account. Account-level apps can be controlled by a Zoom account admin user with Marketplace role access.

This role grants admins the ability to control which apps can be installed on the account and by individual users on the account. To set these permissions, navigate to Permissions in the My Admin Dashboard.

This page allows admins to pre-approve the installation of apps, apply restrictions, or prevent users on an account from installing apps. To do so, navigate to the app in the Marketplace and click Request pre-approve on the app description page. If the request is approved by the admin and the user has all required Scopes for the app, a user can now install the app. Admins can manage pre-approval requests made by users by navigating to App Requests in the My Admin Dashboard.

Admins with Marketplace:Edit permissions can pre-approve or reject the requests. Admins can also view which users made requests through the Requests dropdown. To implement this control, an admin must follow the steps listed below:. Apps which have been created by Zoom or by members of the admins account can be excluded from requiring pre-approval.

This can be set for both publicly available and development-stage apps. Apps which are not publicly available on the Marketplace can also be set to require pre-approval. This enables admins to control whether an app can be installed without pre-approval while in development using development credentials.

Note: If pre-approval is required, users will not be able to install development apps for testing. As an admin, you also have access to enable or turn off email notifications about app pre-approval requests. You can select up to five admins with Marketplace:Edit permission as recipients for the email notifications.

Any of these admins can then accept or reject the pre-approval of the app. If you enable this option but do not add any recipients, the Zoom App Marketplace will automatically identify admins with the correct permissions and email them the notifications.

If an admin has pre-approved an app, it can be disabled by navigating to that app in the Marketplace and switching off the Pre-approve setting when needed. Note: this will disable the app from all users in your account and should only be done if necessary. If a user is unable to install an app from the Marketplace, the user can view which missing permissions need to be granted before the app can be installed.

Some apps may only be installed for users by account admins. These apps will show a Request to Install button available for users to send app installation requests to admins.

Admins can view the app installation requests in the My Admin Dashboard and navigating to Request to Install. Here admins can either install the app or reject the request. Clicking Uninstall will prompt a confirmation to remove the app.

If you're looking for help, try Developer Support or our Developer Forum. Priority support is also available with Premier Developer Support plans. End User Authorization Flows The Zoom App Marketplace lists all publicly available apps which can be installed by individual users or accounts User-managed or Account-level apps.

A sample pre-approval request flow for an end-user is shown below: Pre-approval request flow on the User's end Make pre-approval request After requesting pre-approval After admin grants pre-approval Pre-approval request processing for Admins Admins can manage pre-approval requests made by users by navigating to App Requests in the My Admin Dashboard.

Select an app for pre-approval. Enable the Pre-approve option. Only the users whose emails are added will be able to install this app. Note: Changing this setting does not affect existing subscriptions. Transactional Email Notifications As an admin, you also have access to enable or turn off email notifications about app pre-approval requests. Disable Preapproved Apps If an admin has pre-approved an app, it can be disabled by navigating to that app in the Marketplace and switching off the Pre-approve setting when needed.

Missing Permissions for App Installation If a user is unable to install an app from the Marketplace, the user can view which missing permissions need to be granted before the app can be installed.

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Zoom app marketplace permissions.

  Once an app has been submitted, the Marketplace team will conduct this review independently, but work zoom app marketplace permissions with you on any additional requirements. This can markeplace set for both publicly available and development-stage apps. Note: If pre-approval is required, users will not be able to install development apps for testing. Support All published apps are also required to provide a Support Pdrmissions for individual on-going support for users. Admin scopes allow an account-level app with admin capabilities and require the person adding the app to be an zoom app marketplace permissions admin or owner in order to grant those abilities.